Welcome to web site online store. Terms and conditions stated below applies to all visitors and users of . You're bound by these terms and conditions as long as you're on
The content of terms and conditions may be change, move or delete at any time. Please note that have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, will take immediate actions against the offender(s).
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by
It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.
This website may be used for your own purposes and in accordance with these terms and conditions. You may not print or download certain material from this website, however there is certain part / material allowed to be printed or downloaded for individual purpose (not allowed for commercial / business / advertising use) from this website provided that you do not modify or reproduce any of our content contained in our website without our prior notice / consent.
This website may contain cookies when viewing certain contents or parts at our website. You may choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Usually we use traffic log cookies to identify which pages are being used. This helps us to analyse data about webpage traffic and improve our website in order to tailor it to customers' needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
All comments and feedbacks to will be remain 's property.
User shall agree that there will be no comment(s) submitted to the will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.
All reasonable measures are taken by us to ensure that this website is operational in all days, everyday. However, there is some times where technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time. Where possible, we always try to give advance warning of maintenance issues that may result in our website downtime but we shall not be obligated to provide such notice. If you find any difficulties in browsing our website or having problems in loading our pages or contents at our website, you may contact us directly to find out the main purpose or information.
We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.
There will be minimum purchase or quantity for any order at . You may just purchase at least 1 item / product in order to proceed the online transaction at our website. All prices stated in our website are final, confirmed and non-negotiable unless stated otherwise. In order to use discount code or voucher for your next purchase, there will be a minimum purchase per order and must meet certain requirements as stated individually at our online system.
User shall agree that may send newsletter regarding the latest news/products/promotions etc through email to the user.
The user shall agree to defend, indemnify and hold harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.
Any access link to other third party sites is at your own risk. will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with third party site.
Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
- you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
- you do not misrepresent your relationship with this website; and
- the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
From time to time, there may be information or contents on that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfy with your purchased product(s), please check our “ ” for more information.
This agreement is effective unless and until either by the customer or Customer may terminate this agreement at any time. However, may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.
Bubble balloons used at are made of unique plastic material which make them more long-lasting & durable because of their material type. Latex balloons used are 100% biodegradable and they are made from the sap of rubber trees. Latex is a natural product to which some individuals are allergic. Float time of latex balloons cannot be guaranteed as they are a natural product. Factors such as light, temperature and altitude affect the float times of balloons. We recommend that inflated balloons not be taken out of the indoor area, since the pressure difference will affect their appearance. Oxidation, the clouding over the surface of latex balloons, is a normal process. Foil balloons may not be released outdoors. They conduct electricity and can interfere with overhead lines and aircraft. Helium gas is a safe, non-toxic and non-flammable gas but it is dangerous to inhale. Inflated balloons are not toys and should not be given to children under the aged of 5 when unsupervised. Dispose the balloons carefully. Broken balloons and long strings are a choking hazard for children and babies.
In the event that a balloon may burst or deflate, cannot replace / return / refund, providing the item arrived intact to the delivery address, as confirmed by the delivery driver. As the balloons / product will be checked to ensure that they are fine before delivering to customer, our products are satisfaction-guaranteed and in good condition. and its entire staff are legally exempt from any damage caused through misuse of balloons as toys, or harm from a bursting balloon. All balloons purchased from us are done so with the understanding of this exemption of responsibility. All products purchased at are imported balloons / products, premium-quality, packed with 's designated packaging. Please read our Terms & Conditions, Return & Refund policy, and individual product descriptions carefully before purchasing the products. As we do not provide exchanges / returns / refunds, think twice before you purchase our products. Please note that understanding the products before you purchase are your responsibility and at your own concern.
All our Balloon Arrangements are handcrafted and may vary slightly from the image.
All helium inflated balloons are heat sensitive. They expand and contract depending on the temperature in the room. These should be kept out of direct heat or sunlight, hot cars and hot storage rooms. And keep them away from sharp objects.
Other products such as Pop Me Balloons & Blow Me Balloon Cards are imported latex balloons, also using the quality & brand manufactured.
Once product sold, it is exchangeable, returnable or refundable. Changes could not be done once the product is made and sent out. We do not take responsibility for any balloon poppage due to rough handling, changes in temperature or exposure to heat / sunlight / dangerous elements once delivery has taken place. Free replacement can only be made if it happens to be our fault / mistake such as incorrect balloon colour or designs (not same as the order stated) or misspelled of name.
Placement of orders will be dispatched on the next 1-2 working days, between only (with the exception of every Friday, Saturday, Sunday & Public Holidays). Orders placed on weekends or Public Holidays will be processed on the following working day and will be delivered after the next 2 working days. From dispatch, transit times may vary depending on upon freight method selected and your location. If you are unsure about the transit times please phone to confirm with our team. Pick up orders are welcomed and please allow up to 2 working days from start of next working day to pick up the items. Once an order is made and packed, we are unable to add additional item to the order.
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on our website are correct at the time when the relevant information was entered onto the system. Although we aim to keep our website as up to date as possible, the information appearing on this website at a particular time may not always reflect the position exactly at the moment you place an order. Every care has been taken to ensure that the description and specifications of the products are correct. However while the colour reproduction is a close representation, a slight variation in the actual products may occur.
The term for Collection/Delivery Date stated in our order form is the estimated date of balloon gift product which will be collected by you or received by the recipient. You are encouraged to make order at least (for own pick-up) in advance, or (for own pick-up or delivery) before the delivery/collection date.
Kindly refer to the delivery information stated on each of the individual product or under Delivery Info page for more details.
Payment will be charged to the credit card whose details were entered at the time of the order. The total that the buyer will be charged can be seen in the shopping cart page or in "total payment” in the payment page. This includes all items listed and includes shipping at the end of the transaction page. Payment by credit card, direct debit card (via eGHL) or Bank Transfer can be accepted at . All payment must be made in FULL in order for us to proceed your order and delivery.
Any individual who submitted an order to purchase our customised bubble balloon or other products, and would like to cancel the order shall notify us the same day of the order made (before 9am of the following day) before printing and distribution of the products. In such an event the customer will receive a return of of the value of the purchase via credit card. Last-minute cancellation will NOT be accepted and money will not be refunded if the cancellation made once we have proceeded to printing process (The Surprise Bubble or other similar products) or after the following day, after 9am onwards. Cancellation must be made through official writing by e-mail or you may come to our retail shop directly. However, cancellation can only be made if your status is stated as "pending".
Any individual who submitted the order could not be modified or changed. However, if due to certain unavoidable issue or purpose, customers should inform us any changes of order or details (if any) at least 3 working days before the delivery/collection date as stated during the order. We will NOT take responsibility for any balloons which already inflated, done and/or sent for delivery. If incorrect information is submitted on an order form, will not be held responsible. Before you submit, please ensure that your purchase of products and details are correct before you make the transaction. You may also leave comment or message (if any) at the remark box provided.
By using a promotional code you will be deemed to have read and understood these terms and conditions and agree to be bound by them.
- promotional codes can only be used on and towards the purchase of items currently featured on our Site, excluding delivery charges.
- Promotional codes cannot be used in conjunction with any other offer or discounted items on , including any other promotional code, in the same transaction, or for the purchase of gift vouchers.
- Any promotional code offered at is for 1 time use only.
- Promotional code can be used for single transaction, per order only. Order can be in any amount unless otherwise stated.
- The discount associated with a promotional code is only applied to individual product as stated or to your entire cart (please refer to the specific promotional code terms and conditions), excluding any delivery charges. Promotional codes are unique, come from the combination of different characters, and should be entered on the payment page during checkout for the discount to apply.
- Each promotional code will have a limited time period in which to be used and/or a maximum number of orders per code. The code will be invalid once these limits have been reached. Specific terms and conditions for each promotional code setting out any such limits can either be found in the communication you received with the code itself or on the specific promotional code terms and conditions page via the Site.
- Each promotional code cannot be exchanged for cash, cannot be transferred, forwarded or reclaimed.
- reserves the right to suspend, change or cancel any promotional code, at any time, in the event of circumstances arising which make it necessary to do so.
- may update these terms from time to time and reserves the right to add additional terms and conditions for specific promotional codes as and where necessary. You should review the promotional code terms and conditions periodically for changes.
- Any refund you may be entitled to receive will not include the redemption value of the promotional code. You will receive no more than the amount you paid towards the final price.